Policies
| SR.No | Policies | Date of Updation | Version |
|---|---|---|---|
|
1. |
Code of Banks commitment to Customers |
11 June, 2021 |
|
|
2. |
Citizen's Charter |
04 December, 2018 |
|
|
3. |
Customer Compensation Policy |
11 June, 2021 |
|
|
4. |
Comprehensive Deposit Policy |
13 February, 2020 |
|
|
5. |
Customer Grievance Policy |
11 June, 2021 |
|
|
6. |
KYC/AML/CFT Policy |
12 August, 2021 |
|
|
7. |
Cheque collection policy |
20 October, 2021 |
| SR.No | Notices | Date of Updation | Version |
|---|---|---|---|
|
1. |
Fino Payments Bank – Regional Offices List |
8 November, 2021 |
|
|
2. |
Daily limits for Savings Account Products - Debit Limit, Cash Withdrawal & Fund Transfer Limits |
29 October, 2021 |
|
|
3. |
Daily limits for Current Account Products - Debit Limit Cash Withdrawal Fund Transfer Limits |
29 October, 2021 |
|
|
4. |
Third Party entities terminated by the Bank: Nil |
28 October, 2021 |
|
|
5. |
Outsourced Vendors terminated by the Bank: Nil |
28 October, 2021 |
|
|
6. |
Fino Payments Bank Holiday List – Statewise |
20 October, 2021 |
|
|
7. |
Cyber Security Awareness Tips for Customers |
26 October, 2021 |
|
|
8. |
MGT-7 F.Y 2020-21 |
15 September, 2021 |
|
|
9. |
CASA Customer who opens his account with Form 60 needs to be renew it every Financial Year |
01 September, 2021 |
|
|
10. |
Shubh Savings Account Annual Subscription Charges Revised to INR 449 wef 1st August 2021 |
01 July, 2021 |
|
|
11. |
Customer Suitability and Appropriateness |
11 June, 2021 |
|
|
12. |
Customer Service Policy |
11 June, 2021 |
|
|
13. |
Effective 01st May 2021 the EOD Balance Limit for CASA Accounts will be INR 2,00,000 |
30 April, 2021 |
|
|
14. |
Fino Payments Bank – IFSC Codes |
19th June, 2021 |
|
|
15. |
Account Closure Charges |
14th January, 2021 |
|
|
16. |
Advisory to Customers |
7th January, 2021 |
|
|
17. |
CASA Account Opening Form |
25th September, 2020 |
|
|
18. |
Fino Payments Bank Sweep Account - Change in Interest Rate |
04th September, 2020 |
|
|
19. |
IRDA Commission Rates |
16th February, 2021 |
|
|
20. |
New Customer Call Centre Number |
31st July, 2020 |
|
|
21. |
New Merchant Helpdesk Number |
31st July, 2020 |
|
|
22. |
TDS Reduction on cash withdrawals from CASA Accounts under COVID-19 Atmanirbhar Package |
19th May, 2020 |
|
|
23. |
Rate of Interest on Savings Bank Account |
4th September, 2020 |
|
|
24. |
First Time Green PIN/Debit Card PIN generation for Fino Debit Card is disabled on Bpay |
13th April, 2020 |
|
|
25. |
CASA Onboarding to be stopped due to FY Annual Closing activity for specified Date & Time |
31st March, 2020 |
|
|
26. |
Janata Curfew |
20 March, 2020 |
|
|
27. |
Prerequisites of CASA Account Closure of Deceased Customer |
03 March, 2020 |
|
|
28. |
Now, Customers can renew their Insurance Policies just by sending an SMS |
02 March, 2020 |
|
|
29. |
ICICI Lombard Personal Accidental Insurance available as standalone product |
02 March, 2020 |
Pdf30 |
|
30. |
Fino Payments Bank Branches and CSP points information |
23 July, 2021 |
|
|
31. |
Revision in (a) Cash Withdrawal Daily Limit @ Merchant point & (b) UPI Limits |
13 February, 2020 |
|
|
32. |
Dengue & Malaria Insurance is now available on BPay |
07 February, 2020 |
|
|
33. |
Regarding NEFT Closure Timings |
27 December, 2019 |
|
|
34. |
Companies Act compliance |
18 October, 2019 |
|
|
35. |
Annual Disclosure of Complaints |
11 June, 2021 |
|
|
36. |
Compliance of Companies Act, 2013 |
18 October, 2019 |
|
|
37. |
Aadhar card linking |
15 June, 2017 |
|
|
38. |
Availability of Nomination |
15 June, 2017 |
|
|
39. |
Do Not Pay Money to receive Large Funds from Abroad RBI Advisory |
15 June, 2017 |
|
|
40. |
DICGC from website |
15 June, 2017 |
|
|
41. |
BO addresses |
15 June, 2017 |
|
|
42. |
Cheque Collection Policy |
26 April, 2019 |
|
|
43. |
Security Alert |
23 June, 2020 |
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