Notice Board

Policies

SR.No Policies Date of Updation Version

1.

Bank’s Code of Commitment to Customers

27 January, 2020

Pdf

2.

Citizen's Charter

04 December, 2018

Pdf

3.

Customer Compensation Policy

19 October, 2019

Pdf

4.

Comprehensive Deposit Policy

13 February, 2020

Pdf

5.

Customer Grievance Policy

12 July, 2019

Pdf

6.

KYC, AML & CFT Policy

27 January, 2020

Pdf

Notices

SR.No Notices Date of Updation Version
1. Fino Payments Bank Sweep Account - Change in Interest Rate 04th September, 2020

Pdf

2.

IRDA Commission Rates

31st August, 2020

Pdf

3.

New Customer Call Centre Number

31st July, 2020

Pdf

4.

New Merchant Helpdesk Number

31st July, 2020

Pdf

5.

TDS Reduction on cash withdrawals from CASA Accounts under COVID-19 Atmanirbhar Package

19th May, 2020

Pdf

6.

Rate of Interest on Savings Bank Account

4th September, 2020

Pdf

7.

First Time Green PIN/Debit Card PIN generation for Fino Debit Card is disabled on Bpay

13th April, 2020

Pdf

8.

Daily Fund Transfer Limits for IMPS+Fino to Fino Transfer

10th April, 2020

Pdf

9.

CASA Onboarding to be stopped due to FY Annual Closing activity for specified Date & Time

31st March, 2020

Pdf

10.

Janata Curfew

20 March, 2020

Pdf

11.

IMPS Daily Limits introduced in Pragati Current Account

09 March, 2020

Pdf

12.

IMPS Daily Limits introduced in Saral Salary Account

07 March, 2020

Pdf

13.

IMPS Daily Limits introduced in Pratham & Shubh Savings Account

05 March, 2020

Pdf

 

14.

Prerequisites of CASA Account Closure of Deceased Customer

03 March, 2020

Pdf

Pdf

Pdf

Pdf

15.

Now, Customers can renew their Insurance Policies just by sending an SMS

02 March, 2020

Pdf

16.

ICICI Lombard Personal Accidental Insurance available as standalone product

02 March, 2020

Pdf

17.

Fino Payments Bank Branches and Customer Service Points – Merging with other branch

17 February, 2020

Pdf
Pdf

18.

Revision in (a) Cash Withdrawal Daily Limit @ Merchant point & (b) UPI Limits

13 February, 2020

Pdf

19.

Dengue & Malaria Insurance is now available on BPay

07 February, 2020

Pdf

20.

Regarding NEFT Closure Timings

27 December, 2019

Pdf

21.

Companies Act compliance

18 October, 2019

Pdf

22.

Deactivation of 9 IFSC codes of Fino Payments Bank

16 October, 2019

Pdf

23.

Annual Disclosure of Complaints

12 June, 2020

Pdf

24.

Compliance of Companies Act, 2013

18 October, 2019

Pdf

25.

Aadhar card linking

15 June, 2017

Pdf

26.

Availability of Nomination

15 June, 2017

Pdf

27.

Do Not Pay Money to receive Large Funds from Abroad RBI Advisory

15 June, 2017

Pdf

28.

DICGC from website

15 June, 2017

Pdf

29.

BO addresses

15 June, 2017

Pdf

30.

Cheque Collection Policy

26 April, 2019

Pdf

31.

Customer Service Policy

25 April, 2020

Pdf

32.

Security Alert

23 June, 2020

Pdf