Notice Board

Policies

Sr. No Policies Date of Updation Version
1. Citizen's Charter 10 Dec 2021
2. Customer Compensation Policy 18 Jan 2022
3. Comprehensive Deposit Policy 13 Feb 2020
4. Customer Grievance Policy 11 Jun 2021
5. KYC/AML/CFT Policy 12 Aug 2021
6. Cheque Collection Policy 20 Oct 2021
7. Code of banks commitment to Customers 27 Mar 2020

Notices

Sr. No Notices Date of Updation Version
1. Fino Payments Bank – Regional Offices List 08 Oct 2021
2. Daily limits for Savings Account Products - Debit Limit, Cash Withdrawal & Fund Transfer Limits 29 Oct 2021
3. Daily limits for Current Account Products - Debit Limit Cash Withdrawal Fund Transfer Limits 29 Oct 2021
4. Third Party entities terminated by the Bank: Nil 28 Oct 2021
5. Outsourced Vendors terminated by the Bank: Nil 28 Oct 2021
6. Fino Payments Bank Holiday List – Statewise 20 Oct 2021
7. Prerequisites of CASA Account Closure of Deceased Customer 03 Mar 2020


8. Cyber Security Awareness Tips for Customers 26 Feb 2022
9. MGT-7 F.Y 2020-21 15 Sep 2021
10. CASA Customer who opens his account with Form 60 needs to be renew it every Financial Year 01 Sep 2021
11. Shubh Savings Account Annual Subscription Charges Revised to INR 449 wef 1st August 2021 01 Jul 2021
12. Customer Suitability and Appropriateness 11 Jun 2021
13. Customer Service Policy 18 Jan 2022
14. Effective 01st May 2021 the EOD Balance Limit for CASA Accounts will be INR 2,00,000 30 Apr 2021
15. Fino Payments Bank – IFSC Codes 19 Jun 2021
16. Account Closure Charges 14 Jan 2021
17. Advisory to Customers 07 Jan 2021
18. CASA Account Opening Form 25 Sep 2020
19. Fino Payments Bank Sweep Account - Change in Interest Rate 20 Dec 2021
20. IRDA Commission Rates 16 Feb 2021
21. New Customer Call Centre Number 31 Jul 2020
22. DICGC from website 26 Apr 2019
23. BO addresses 15 Jun 2017
24. Fino Payments Bank Branches and CSP points information 03 Jan 2022
25. Revision in (a) Cash Withdrawal Daily Limit @ Merchant point & (b) UPI Limits 31 Dec 2021
26. Dengue & Malaria Insurance is now available on BPay 07 Feb 2020
27. Regarding NEFT Closure Timings 27 Jan 2019
28. Companies Act compliance 18 Nov 2019
29. Annual Disclosure of Complaints 11 Jun 2021
30. Compliance of Companies Act, 2013 18 Nov 2019
31. Aadhar card linking 15 Jun 2017
32. Availability of Nomination 15 Jun 2017
33. Do Not Pay Money to receive Large Funds from Abroad RBI Advisory 15 Jun 2017
34. Cheque Collection Policy 23 Jun 2020
35. Security Alert 23 Jun 2020
36. New Merchant Helpdesk Number 31 Jul 2020
37. TDS on Cash Withdrawals 01 Apr 2022
38. Rate of Interest on Savings Bank Account 22 Dec 2021
39. First Time Green PIN/Debit Card PIN generation for Fino Debit Card is disabled on Bpay 13 Apr 2020
40. Unavailability of specified services due to Annual Closing 30 Mar 2022
41. Janata Curfew 20 Mar 2020
42. Now, Customers can renew their Insurance Policies just by sending an SMS 02 Mar 2020
43. ICICI Lombard Personal Accidental Insurance available as standalone product 02 Mar 2020
44. Precautions against Fraudulent Transactions 30 Mar 2022
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