Notice Board

Policies

Sr. No Policies Date of Updation Version
1. Customer Service Policy 24 Aug 2022
2. Citizen's Charter 10 Dec 2021
3. Customer Compensation Policy 18 Jan 2022
4. Comprehensive Deposit Policy 13 Feb 2020
5. Customer Grievance Policy 24 Aug 2022
6. KYC/AML/CFT Policy 12 Aug 2021
7. Cheque Collection Policy 20 Oct 2021
8. Code of banks commitment to Customers 27 Mar 2020
9. attached Policy on Appointment of Statutory Auditors 10 Feb 2022

Notices

Sr. No Notices Date of Updation Version
1. Introduction of Trxn Processing Fee above Free Limit w.e.f 1st Nov 2022 29 Sep 2022
2. Fraud and Cybercrime-Modus Operandi 15 Sep 2022
3. Raju and 40 thieves 15 Sep 2022
4. Core Banking System Upgrade of Partner Bank – Sweep A/C facility won’t be accessible 08 Aug 2022
5. Revised Rupay Platinum Debit Card Charges for Pratham and Saral Savings Account 31 Jul 2022
6. Notice of candidature proposing Rakesh Bhartia 27 Jul 2022
7. Notice of candidature proposing Rishi Gupta 27 Jul 2022
8. Notice of candidature proposing Prakash Iyer 16 Jul 2022
9. Issuance of New Debit Card 04 Jul 2022
10. Fino Payments Bank – Regional Offices List 08 Oct 2021
11. Daily limits for Savings Account Products - Debit Limit, Cash Withdrawal & Fund Transfer Limits 29 Oct 2021
12. Daily limits for Current Account Products - Debit Limit Cash Withdrawal Fund Transfer Limits 29 Oct 2021
13. Third Party entities terminated by the Bank: Nil 28 Oct 2021
14. Outsourced Vendors terminated by the Bank: Nil 28 Oct 2021
15. Fino Payments Bank Holiday List – Statewise 20 Oct 2021
16. Prerequisites of CASA Account Closure of Deceased Customer 03 Mar 2020


17. Cyber Security Awareness Tips for Customers 26 Feb 2022
18. MGT-7 F.Y 2020-21 15 Sep 2021
19. CASA Customer who opens his account with Form 60 needs to be renew it every Financial Year 01 Sep 2021
20. Shubh Savings Account Annual Subscription Charges Revised to INR 449 wef 1st August 2021 01 Jul 2021
21. Customer Suitability and Appropriateness 11 Jun 2021
22. Effective 01st May 2021 the EOD Balance Limit for CASA Accounts will be INR 2,00,000 30 Apr 2021
23. Fino Payments Bank – IFSC Codes 19 Jun 2021
24. Account Closure Charges 14 Jan 2021
25. Advisory to Customers 07 Jan 2021
26. CASA Account Opening Form 25 Sep 2020
27. Fino Payments Bank Sweep Account - Change in Interest Rate 20 Dec 2021
28. IRDA Commission Rates 16 Feb 2021
29. New Customer Call Centre Number 31 Jul 2020
30. DICGC from website 26 Apr 2019
31. BO addresses 15 Jun 2017
32. Fino Payments Bank Branches and CSP points information 03 Jan 2022
33. Revision in (a) Cash Withdrawal Daily Limit @ Merchant point & (b) UPI Limits 31 Dec 2021
34. Dengue & Malaria Insurance is now available on BPay 07 Feb 2020
35. Regarding NEFT Closure Timings 27 Jan 2019
36. Companies Act compliance 18 Nov 2019
37. Annual Disclosure of Complaints 11 Jun 2021
38. Compliance of Companies Act, 2013 18 Nov 2019
39. Aadhar card linking 15 Jun 2017
40. Availability of Nomination 15 Jun 2017
41. Do Not Pay Money to receive Large Funds from Abroad RBI Advisory 15 Jun 2017
42. Cheque Collection Policy 23 Jun 2020
43. Security Alert 23 Jun 2020
44. New Merchant Helpdesk Number 31 Jul 2020
45. TDS on Cash Withdrawals 01 Apr 2022
46. Rate of Interest on Savings Bank Account 22 Dec 2021
47. First Time Green PIN/Debit Card PIN generation for Fino Debit Card is disabled on Bpay 13 Apr 2020
48. Unavailability of specified services due to Annual Closing 30 Mar 2022
49. Janata Curfew 20 Mar 2020
50. Now, Customers can renew their Insurance Policies just by sending an SMS 02 Mar 2020
51. ICICI Lombard Personal Accidental Insurance available as standalone product 02 Mar 2020
52. Precautions against Fraudulent Transactions 30 Mar 2022
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