Notice Board

Policies

Sr. No Policies Date of Updation Version
1. Customer Compensation Policy 28 Jul 2023
2. Comprehensive Deposit Policy 13 Feb 2023
3. Customer Grievance Policy 28 Jul 2023
4. Code of Bank's Committment to Customers 28 Jul 2023
5. Customer Service Policy 28 Jul 2023
6. Revised KYC Policy w.e.f 2nd May 2023 02 May 2023
7. Privacy Policy for Mitra application 01 Aug 2023
8. Policy on Customer Suitability and Appropriateness 28 Jul 2023
9. attached Policy on Appointment of Statutory Auditors 10 Feb 2022
10. KYC/AML/CFT Policy 27 Jul 2022
11. Cheque Collection Policy 20 Nov 2023
12. Citizen's Charter 10 Dec 2021

Notices

Sr. No Notices Date of Updation Version
1. UPI LITE Terms and Conditions for the month of NOV'23 23 Nov 2023
2. Change in Interest Rate for Sweep Account held with Partner Bank – Effective 13th November 2023 13 Nov 2023
3. T&C - Fino Payments Bank Merchant + Customer Cashback November'23 01 Nov 2023
4. T&C - Fino Payments Bank OTT play November'23 01 Nov 2023
5. T&C - Fino Payments Bank UPI Cashback_Nov'23 01 Nov 2023
6. TnC for Book my show November'23 01 Nov 2023
7. FinoPay Digital Savings Account Book My Show offer TnC Oct'23 01 Oct 2023
8. T&C – FinoPay Savings Account OTT Play Scheme Oct''23 01 Oct 2023
9. TC - Fino Payments Bank UPI Cashback Oct'23 01 Oct 2023
10. FinoPay Digital Savings Account Book My Show offer TnC Sep'23 01 Sep 2023
11. Fino Payments Bank UPI Cashback TnC Sep'23 01 Sep 2023
12. T&C - Fino Payments Bank OTT Play Sep''23 01 Sep 2023
13. T&C update for Rupay offers - Swiggy, Amazon & Myntra 01 Sep 2023

14. Fino Payments Bank Bill Payment and Mobile Recharge TnC Sept'23 01 Sep 2023
15. Change in Interest Rate for Sweep Account held with Partner Bank – Effective 1st September 2023 01 Sep 2023
16. T&C - Fino Payments Bank OTT Play August'23 01 Aug 2023
17. T&C - Fino Payments Bank UPI Cashback 01 Aug 2023
18. TnC for Book my show August'23 01 Aug 2023
19. FinoPay Savings Account OTTplay Offer July'23 01 Jul 2023
20. TnC Book My Show VKYC Campaign - July'23 01 Jul 2023
21. Fino Shubh Savings Account OTTplay Terms and Condition-july'23 01 Jul 2023
22. TnC-Fino Payments Bank UPI Cashback 01 Jul 2023
23. FinoPay Savings Account OTTPlay Offer June'23 08 Jun 2023
24. TnC of OTTplay offer for new CASA Account June'23 01 Jun 2023
25. TnC Merchant Onboarding OTTs offer June'23 01 Jun 2023
26. Revised KYC Policy w.e.f 2nd May 2023 02 May 2023
27. FinoPay Savings Account BookMyShow Offer May'23 01 May 2023
28. TnCs - Campaign for Minor - Major BSA customers 01 Apr 2023
29. Revised Rate of Interest w.e.f. 7th Jan’23 15 Mar 2023
30. Complimentary BrainGym Jr Subscription T & C 14 Mar 2023
31. Balance Build Up Campaign T&C -Mar'23 10 Mar 2023
32. Change in Interest Rate for Sweep Account held with Partner Bank – Effective 1st March, 2023 01 Mar 2023
33. Balance build-up campaign for February'23 02 Feb 2023
34. Revised Platinum Debit Card Charges_Saral Salary Account 16 Jan 2023
35. Revised Rate Of Interest on Saving Account W.e.f 7th Jan’23” 05 Jan 2023
36. E-NACH Mandate now accepted by Fino Payments Bank 02 Jan 2023
37. Balance Build up Campaign T & C December 22 01 Dec 2022
38. Introduction of Trxn Processing Fee above Free Limit w.e.f 1st Nov 2022 29 Sep 2022
39. Fraud and Cybercrime-Modus Operandi 15 Sep 2022
40. Raju and 40 thieves 15 Sep 2022
41. Core Banking System Upgrade of Partner Bank – Sweep A/C facility won’t be accessible 08 Aug 2022
42. Revised Rupay Platinum Debit Card Charges for Pratham and Saral Savings Account 31 Jul 2022
43. KYC/AML/CFT Policy 27 Jul 2022
44. Notice of candidature proposing Rakesh Bhartia 27 Jul 2022
45. Notice of candidature proposing Rishi Gupta 27 Jul 2022
46. Notice of candidature proposing Prakash Iyer 16 Jul 2022
47. Issuance of New Debit Card 04 Jul 2022
48. Fino Payments Bank – Regional Offices List 08 Oct 2021
49. Daily limits for Savings Account Products - Debit Limit, Cash Withdrawal & Fund Transfer Limits 29 Oct 2021
50. Daily limits for Current Account Products - Debit Limit Cash Withdrawal Fund Transfer Limits 29 Oct 2021
51. Third Party entities terminated by the Bank: Nil 28 Oct 2021
52. Outsourced Vendors terminated by the Bank: Nil 28 Oct 2021
53. Fino Payments Bank Holiday List – Statewise 20 Oct 2021
54. Prerequisites of CASA Account Closure of Deceased Customer 03 Mar 2020


55. Cyber Security Awareness Tips for Customers 26 Feb 2022
56. MGT-7 F.Y 2020-21 15 Sep 2021
57. CASA Customer who opens his account with Form 60 needs to be renew it every Financial Year 01 Sep 2021
58. Shubh Savings Account Annual Subscription Charges Revised to INR 449 wef 1st August 2021 01 Jul 2021
59. Customer Suitability and Appropriateness 11 Jun 2021
60. Effective 01st May 2021 the EOD Balance Limit for CASA Accounts will be INR 2,00,000 30 Apr 2021
61. Fino Payments Bank – IFSC Codes 19 Jun 2021
62. Account Closure Charges 14 Jan 2021
63. Advisory to Customers 07 Jan 2021
64. CASA Account Opening Form 25 Sep 2020
65. Fino Payments Bank Sweep Account - Change in Interest Rate 20 Dec 2021
66. IRDA Commission Rates 31 Aug 2023
67. New Customer Call Centre Number 31 Jul 2020
68. DICGC from website 26 Apr 2019
69. BO addresses 15 Jun 2017
70. Fino Payments Bank Branches and CSP points information 06 Sep 2023
71. Revision in (a) Cash Withdrawal Daily Limit @ Merchant point & (b) UPI Limits 31 Dec 2021
72. Dengue & Malaria Insurance is now available on BPay 07 Feb 2020
73. Regarding NEFT Closure Timings 27 Jan 2019
74. Companies Act compliance 18 Nov 2019
75. Annual Disclosure of Complaints 11 Jun 2021
76. Compliance of Companies Act, 2013 18 Nov 2019
77. Aadhar card linking 15 Jun 2017
78. Availability of Nomination 15 Jun 2017
79. Do Not Pay Money to receive Large Funds from Abroad RBI Advisory 15 Jun 2017
80. Cheque Collection Policy 12 Dec 2020
81. Security Alert 23 Jun 2020
82. New Merchant Helpdesk Number 31 Jul 2020
83. TDS on Cash Withdrawals 01 Apr 2022
84. Rate of Interest on Savings Bank Account 22 Dec 2021
85. First Time Green PIN/Debit Card PIN generation for Fino Debit Card is disabled on Bpay 13 Apr 2020
86. Unavailability of specified services due to Annual Closing 30 Mar 2022
87. Janata Curfew 20 Mar 2020
88. Now, Customers can renew their Insurance Policies just by sending an SMS 02 Mar 2020
89. ICICI Lombard Personal Accidental Insurance available as standalone product 02 Mar 2020
90. Precautions against Fraudulent Transactions 30 Mar 2022
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