CEO's Desk

Rishi Gupta
Managing Director and Chief Executive Officer

Last year, July 2017, we had announced the launch of Fino Payments Bank. As innovative business models around fintech open up opportunities, Fino aims to play a significant role in not only taking digital banking to the masses but also manage cash efficiently.

These are still early days for payments banks. We at Fino Payments Bank are willing to be patient and at the same time are battle-ready to meet the expectations of all our stakeholders – especially customers, employees, investors.

We believe, as formal banking expands reach, there will be demand for a variety of financial services, especially beyond metros – what we call Bharat or emerging India. Our focus is on bridging the banking gap between India and Bharat.

We intend to achieve that through our Phygital approach, which aims to provide convenience of access and experience to our customers through a mix of physical and digital platforms. Our network of over 400 branches and 25000 access points use technology to facilitate anywhere, anytime, paperless banking through AePS, mPOS, mobile and tablet. All these solutions provide assisted services.

For those preferring self-service mode, we had launched mobile banking app BPay in Sep’17. Taking this initiative forward, Fino created another customer engagement layer. I am delighted to announce that Fino Payments Bank is now digital!

We have launched 4 digital products that facilitate customer convenience:

     -Unified Payments Interface (UPI)
     -Net Banking
     -Online account opening
     -FasTag -
for making digital payments at national highway toll plazas

Through these initiatives and many more to come in the coming days, our digitized banking will further simplify lives! It is exciting to be part of the digital world.

CEO's Desk - Fino Payments Bank